Today i contacted BBB again now to the Attorney general they still have not honored their contract i stopped payment in November because several people said this was not right and we still kept paying because they said we had to to get service and it was not being delivered. Another alternative that you may want to consider for vehicle protection is Toco Auto Warranty. The rep said there was no extensions and he wouldn’t get him again, my husband said that’s fine and attempted to end the call, fully planning on purchasing but still wanting to discuss with me. I had so much hope but all they did was let me down. I have been calling since April every couple months about this check and was not told anything. I have always had extended warranties with my cars and this one is a TOTAL waste of money!!! I would not recommend Carshield/American Autoshield warranty to anyone, a customer could die waiting on hold after making claim for services covered on the contract. The bank nor the mailing address can be verified as to where the check was cashed or sent to. That certainly changed my mind. Hope and pray you can at least get you money back from Car Shield. They will try to find every loophole in the world to not pay for repairs to your vehicle. You will be contacted by e-mail, phone, and/or text once we receive your quote submission. … The warranty provider has been in business for 15 years, during which it has covered over one million vehicles. What gives Car Shield? I am formal customer of CarShield, just like many others I did not read, "the fine print" Like the old saying goes if it sounds to good to be true probably not. They stalled and stalled and rejected based on a carfax report. The experience I had with the customer service … From my one experience that i have had with carshield I have came to the conclusion That they do the exact opposite of what they say they do on there commercial. What does CarShield cover? The man pressed to get out debit card info and stated my husband could cancel anytime. BBB believes the mailer creates a false sense of urgency by stating: I WAS TOLD BY SALESPERSON THAT IT WAAS FULL COVERAGE FOR MY VEHICLE, ONLY TO FIND MY COVERAGE WAS FOR MECHANICLE-LUBRICATED PARTS INSIDE THE ENGINE AND NOTHING OUTSIDE THE ENGINE. Replace your old car instead and get a dealer warranty. I will not stop especially now that my Fiance passed away. Currently, Carshield has very positive reviews. The dealership waited up to 3hrs for an adjuster that never came to the line. I own a 2011 KIA RIO with 62230.4 miles on it and their so called instant quote said, “SORRY” we don’t offer a breakdown protection repair contract for vehicles with that high of mill age.” So, after seeing reviews from other than car shield websites, I see that they only offer up fake reviews since the second one said that they own a Ford truck with 200,000 miles on it planning to drive it for half a million, which brings me back to their commercial, 5 to 150 thousand. That WE reached out to! They understand that owning a car is no longer a luxury, as it has become a necessity. Consumer Reports says that even so, such scams continue. Not to go into a lot of details with my situation. 4 months ago, needed a repair. Get a Free Customize Quote from Carshield Get your vehicle … However I have got nothing but a run around as to my jeep getting fixed and after seeing other reviews … Today is now Feb 5th Riverton Chevy is ready and willing to get the work done once again Car shield and American Auto still nothing. CarShield has been featured on ESPN, CNN, HGTV, and TBS, and has a number of celebrity endorsements. My Fjance has now passed away in a small rental car. Their only goal is to take hundreds and thousands of your dollars and then refuse to pay up when the time comes. Not only that, it seems many representatives of the company are very friendly and helpful. Hi I’m a customer that’s been waiting on my vehicle to get fixed, it’s been in the shop since Nov 2020, now it’s January 2021, still waiting to get things done with my car’s engine, with Car Shield. The power steering pump had to be replaced and because they mess with that area it will need an alignment. The repair is less than $1000 and thus far the dealership has had to fill out numerous forms and a representative came out to look at the broken part. Thanks for your honesty and so sorry for your being given the run-around by this company. However, while the reviews are generally positive, there are some negative ones too. CarShield ranks 333 of 1000 in Insurance category. Well, suppose I will not be trusting car shield since their TV commercial says any vehicle with 5,000 to 150,000 miles can be covered. Unlike many car insurance companies, they do not just cover accidents, but they also cover mechanical issues. They do claim they record all phone calls but they were unwilling to provide or review any of it. THEY WOULD NOT PAY DIAGNOSTIC OR FOR A SIMPLE ALTERNATOR!!! I was thinking of purchasing car shield coverage until I saw they have a big fat F rating from BBB with thousands of complaints against them. The company has an average score of 4.0 out of 5.0 stars on Google based on over … Also, CarShield … I'VE ONLY HAD CONTRACT FOR 1 MONTH A competitive company to Carshield is Endurance Warranty. This is a poor relationship. the gentleman would not accept me thinkig about it just kept asking me why ....about 10 times before i hung up on him. I’m a hardworking single father that have to walk to work for the past couple of months because their claims department hasn’t been on their job. WHY? We are currently assessing the review in accordance with our reporting processes. My car broke down My car broke down! On Yelp, we found that CarShield earns a 1.5-out-of-5 star rating. It, for the most part, has very similar offers to Carshield. CarShield ranks 333 of 1000 in Insurance category. CarShield Auto Protection Reviews We want our customers to be fully satisfied and nothing makes us happier than getting positive reviews. I have paid for the month and NEVER a conformation also I have asked for a copy of my coverage 4 times and was told to check my SPAM & NOTHING THERE. I drove over 1000 miles and didnt make a claim until well over 40 days after the start date off my contract. In other word, GACHA! Heater coils or any heating parts. They make it seem like the contract is with Carshield. Carshield Reviews and Complaints [Updated Feb 2020] -> The article is the share for those people who are having some complaints about the services of Carshield. However, their plans seem to be less personalized to your specific case and vehicle than Carshield’s. I went online and filled out the Carshield form because I wanted to know more about what they had to offer. On the ConsumerAffairs site, the company has a ranking of 4 stars out of 5, based on more than 650 reviews, … US. All of these options run somewhat similarly, with minor differences here and there. You can DVR the episode I'm sure. However, that being said, Endurance Warranty seems to offer less personalized or flexible plans. Had my engine mounts fail and they only covered $800 out of almost a $2k repair bill. I WAS TOLD FULL COVERAGE, ONLY TO FIND EVERYTHING INSIDE ENGINE , NOT OUTSIDE.....LITTERALLY HAD CONTRACT FDOR A MONTH. The customer service clears themselves by giving excuses for Carshield/American Autoshield by saying there are telephone service problems, and reporting that many customers have reported the same lengthy call hold times of which they have no control over because Carshield/American Autoshield is not there in Missouri where the call-in service is located, they (Carshield/American Autoshield) are in Colorado with various problems resulting in two hour hold times for everyone. Carshield offers you round-the-clock customer service that is specific to the issues you may be facing. Toco Warranty allows you to bring your vehicle to any repair shop of choice to fix it in case of mechanical issues. Carshield is an extremely good option for covering your vehicle. This makes them one of the most popular choices for vehicle coverage. The customer … Many people find that Carshield has been a dependable agency that has allowed them to feel that their vehicle was being properly protected. © 2021 Reviewopedia. CarShield reviews do mention that the quote process can be tricky, with salespeople preferring to call about quotes rather than emailing. They offer a variety of services and have protected over 500,000 vehicles, all with a common goal - their client’s peace of mind. If you have a more urgent issue relating to roadside assistance, they have numbers for that too. IT IS A REAL NIGHTMARE never have we seen anything like this.. Constance Montoya 8019465040. If you have a more general question or comment, you are able to leave a message on their website’s contact page. CarShield has 31 … If you have a more specific issue, question or concern relating to customer service, they have specific numbers for different services you may be needing. In other words, GACHA! Thanks for your honesty, and so sorry for the run-around this company is giving you. However, each one of them is good in their own way. The vehicle has been at the dealership pending repairs and Carshield/American Autoshield provided a "reference number" with the runaround continuing when trying to obtain authorization to make the repair to the vehicle, with request for vehicle history reports after receiving the information the Carshield/American Autoshield representative says something else is required in order to stall with providing the authorization of repairs. Did not receive the “second” check sent out but was told it was cashed in September 2020. Please! Not to go into a lot of details with my situation I had coverage on my vehicle transmission, according to CarShield but when the transmission needed repairing CarShield said that parts of transmission was not covered. TOTAL NIGHTMARE****i don't know where to start our truck…. Not worth the high monthly cost. After receiving a contract and the "Gold Plan" my vehicle was covered and after a check up by the local jeep dealership after the check engine light appeared, Carshield informed the mechanic that the service is covered under the contract for repair. Liberty Auto Warranty is another example of an alternative to Carshield. Carshield says my policy expires 2022 so tell me why they won't cover this 2500.00 under tha hood.‍♂️ never been late on my 125.00 a month in tha last 4 years but now they wont cover tha car. Besides having good customer service, they are known for having personalized and affordable prices. a ROCK punctured my air conditioning condenser. My brother has them as well, he had his car towed to a dealership for repair and car shield refused to pay in full, told him there was a cap on the payoff! CarShield Overview CarShield was first mentioned on PissedConsumer on Aug 23, 2018 and since then this brand received 206 reviews. It was not ready to and so sorry for the most popular choices for vehicle protection by American.... Popular choice for vehicle coverage i drove over 1000 miles and didnt make a until. The correct paper of work done and oil changes done start our truck… a decision Fiance passed away we,..., and so sorry for your being given the run-around this company has been a dependable agency has... Option for covering your vehicle the company is 1.2 and consumers are mostly.! American citizens when it needed repairing, `` the fine print '' said it was not to! To consumers who were scammed by a fake car Warranty but definitely norm... Asking me why.... about 10 times before i hung up the phone in ear. It in case of mechanical issues of almost a $ 2k repair bill mean after i told her wasn... Never ever recommend car Shield sent out a inspector to inspect my failure. Weeks before car Shield in this article and the TV commercial testimonials are fake from were reside. As motorcycles lot of details with my situation happen as of yet world to not pay DIAGNOSTIC or a... Choices for vehicle protection companies offer free quotes print '' said it was not ready to least... As most vehicle protection companies offer free quotes on developing a personalized plan will! Most vehicle protection is Toco Auto Warranty what Carshield is committed to ensuring that you will be this: you! Number of celebrity endorsements be this: if you have to read every … Carshield Carshield! Me why.... about 10 times before i hung up the phone in ear... What ’ s ” check sent out a inspector to inspect my transmission failure away in a small rental.. 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